Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
JOB SUMMARY:
The Colonial Group is seeking an Administrative Assistant for it's team. This is a remote position that offers part time flexible hours.
WHO YOU ARE:
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You believe in working as a team and thrive in fun, collaborative environments. You have a client-focused attitude and value the importance of relationships, professionalism, and trust. You set goals high and aim higher. You have solid communication skills. You are detail oriented and organized. You enjoy learning new skills, systems, processes, and procedures. You are a great listener and are not afraid to ask questions. You believe that learning is vital to success.
WHAT YOU’LL DO:
This individual is responsible for assisting our customers with gaining access to our carrier platforms and keeping their data up to date.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Help new customers establish platform credentials with our various partners.
- Assist customers with updating or changing their contact information.
- Process user changes, terminations and transfers between agencies.
- Collect proper documentation and forms to maintain customer files accurately and consistently in accordance with department workflows and procedures.
- Provide clear communication and documentation of workflow status.
- Pursue a program of personal and professional development.
- Other duties as assigned.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
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