· HPE NonStop OS L-Series, OSS GUARDIAN
· HPE NonStop SQL/MP/MX, MQ client etc.
· EXPAND Network software
· HPE NonStop Enterprise storage system (XP7/XP8)
· HPE NonStop Pathway
· HPE Prognosis, SECOM, COMFORTE, iWAMs, MyLogin, SecureLib
· Good hands-on experience in HPE Non-Stop Administration
· Knowledge of ITIL processes – Incident, Problem, Change & Service Request management.
Should be able to work with colleagues from different cultures and drive L1/L2 colleagues
· Experience in running operations with ITIL processes / ITIL certified.
· Flexibility to work in 24x7 support & on-call models
· Strong analytical and troubleshooting skills
· Excellent in Verbal and Written communication
· Strong Business Communication skills
· Willingness and flexibility to learn new technologies, scale up quickly and adapt to different roles as the situation demands
· Expected to perform various HPE Non-Stop Administration activities and handle escalated requests from the L1 support personnel
· Expected to play Level 2 role for infrastructure Administration, Incident and change management for the Service
· Monitoring, troubleshooting, batch job management, backup and restore, hardening, firmware and software update management, performance management, Network configuration, Cluster and IO module configuration.
· Contribution to automation by analyzing repeated tasks and transform to automated tasks there by reducing manual effort
· Perform analysis of repeated incidents and come up solutions that help in preventing such incidents
Job Type: Contract
Salary: $60.00 - $70.00 per hour
Schedule:
- 8 hour shift
Experience:
- HPE NON STOP: 10 years (Preferred)
- OSS GUARDIAN: 10 years (Preferred)
- HPE PROGNOSIS: 10 years (Preferred)
- SECOM: 10 years (Preferred)
- COMFORTS: 10 years (Preferred)
- IWAMS: 10 years (Preferred)
- MY LOGIN: 10 years (Preferred)
- SECURELIB: 10 years (Preferred)
Work Location: Remote
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