Heading Out Hair & Beauty Melbourne is one of Australia’s most awarded salons, owned & directed by Caterina Di Biase – 4 x Australian Hairdresser of the Year. We are looking for a Receptionist/Salon coordinator to join our fun and dynamic team in our salons located in prime locations on Brunswick St Fitzroy & Balwyn North.
Essential Attributes:
Previous recent experience in a receptionist/salon coordinator role.
Friendly with a great attitude
Customer service focused
A background and keen interest in hair and beauty with an understanding of hair & beauty products
Immaculately presented and excellent communication skills
Ability to multitask is essential as it is a busy, multifaceted role!
About The Role
You will be the first point of contact for our clients at our reception desk
Duties will include greeting clients face to face and on the telephone
Booking appointments using Shortcuts software
General administration
Assisting other staff, ensuring customers are attended to
Stock Management
Staff Rosters
Daily and weekly reports for management
Retail sales (knowledge or willingness to learn about our retail products to help match customers’ needs to suitable products is very beneficial.)
The Perfect Candidate:
Be fashion-forward and take pride in their appearance
Strong retail and customer service experience
Experience with Shortcuts software preferred
Comfortable and confident with computer programs Excel/ Word etc
Good temperament with challenging situations
Upbeat and pleasant personality with the public
KPI focused and committed to helping Salon and Stylists achieve expected targets
Thrive in a busy bustling environment and able to handle the variance of the role/ multitasking
Always deliver outstanding and consistent customer service
Integrate well into an established team and industry
Capable of ensuring tasks are seen to in an efficient manner
We are looking to hire ASAP and look forward to meeting you!
Please submit a CV and a Cover Letter.
Location: Melbourne, VIC
For more information, please visit:
Our website: www.headingout.com.au
Our Instagram: www.instagram.com/headingouthair Our Facebook: www.facebook.com/headingouthair/
Job Types: Full-time, Part-time
Part-time hours: 20-38 per week
Salary: $50,000.00 – $60,000.00 per year
Benefits:
- Employee discount
- Gym membership
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Flexible hours
- Monday to Friday
- Rotating roster
- Shift work
- Weekend availability
Ability to commute/relocate:
- FITZROY, VIC 3065: Reliably commute or planning to relocate before starting work (Required)
Experience:
- MS Office: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Authorisation:
- Australia (Required)
Work Location: In person
Expected Start Date: 20/05/2023
