Are you a highly organized self-starter who is passionate about natural and sustainable living? Are you someone who is comfortable taking charge / holding people accountable and also willing to roll up your sleeves to do whatever the team needs, no matter how small the task? Does being the CEO’s right-hand person and one of the first hires at a fast-paced startup excite you? If you answered “yes” to these questions, this is the perfect career opportunity for you!
The Company
We founded Natural Heroes to make clean, high quality, sustainable skincare products more accessible to everyone. We specialize in mostly vegan and naturally derived products. We are on a mission to open-source cosmetics, candles, soaps, and home-care goods. We believe DIY cosmetics should be as normal as making your food! We are a remote-first culture.
How You Will Make a Difference
The “Executive Assistant & Office Manager” will be central / integral to the company’s ability to accelerate growth. The role is a unique hybrid of an executive assistant and office / business operations / project manager. Reporting directly to the founder and CEO, you will have unparalleled access to learn about all parts of the business. Your responsibilities will include:
Executive assistant
Meetings: Keep time; record notes; assign and follow up on action items
Manage CEO / team calendars and schedule team meetings / events
Manage CEO’s inbox; occasionally communicate on behalf of the CEO
Manage administrative and clerical tasks (e.g. contract templates, data gathering / entry, job vacancy posting)
Manage office and facility operations remotely (e.g. ordering of supplies)
Business operations
Create and document team / cross-functional processes in company handbook
Continuously identify ways to improve processes and productivity
Research and evaluate new tools (primarily software, e.g. app integrations) to make processes more efficient and scalable
Conduct ad hoc research
Project management
Oversee projects from start to finish, beginning with project profiles and ending with post-mortem recaps
Create and manage project timelines, holding participants accountable for their deliverables
Lead check-in / milestone meetings
Keep stakeholders informed of progress / risks / delays
The Right Person for the Role Is:
Dependable and willing to work hard / longer hours if needed (within reason, of course)
Highly responsive on Slack and by email (We’re a remote-first company but expect everyone to be reachable and responsive during normal business hours)
Highly organized and detail-oriented - You have no problem multi-tasking and staying on top of different deadlines
Resourceful and scrappy - You’re a natural problem solver who always figures out a way to get things done
Self-motivated - You are always looking for new ways to add value and take on more responsibilities
A collaborative team player - You never say “That’s not my job”
Tech savvy - You are always looking for new technology to automate / streamline processes
Open and transparent - You do not hesitate to provide feedback and welcome feedback from your colleagues
Willing to challenge assumptions and not afraid to voice an unpopular opinion
Curious with a growth mindset
Experience Requirements
Minimum 3 year experience as an executive / team assistant and/or project manager
Experience managing cross-functional projects and holding team members accountable
Experience developing and streamlining business processes
Comfort with online collaboration workspaces (e.g. G-Suite, Slack, Fibery, Notion)
Fluency in Dutch and English (Must submit CV in English)
What Do We Offer?
Salary: €3.600 – €4.300 per month (40 hours per week)
25 vacation days per year + pension
Ability to work remotely (near CET time zone)
Company issued laptop
Unlimited room to grow with a mission-driven organization!
For your application to be considered, please submit an English CV. We look forward to your application!
