Labcorp Drug Development is a global, world-leading Life Sciences Contract Research Organisation that provides dedicated and fully comprehensive laboratory testing and drug development services to the pharmaceutical industry.
At Labcorp Drug Development, we offer opportunities to work on diverse, challenging projects with bright, interesting colleagues while building a flexible and rewarding career. This is your chance to become part of a team that helps to bring medicine to market sooner, as Labcorp Drug Development has helped pharmaceutical and biotech companies develop one-third of all prescriptions medicines in the market today.
At Labcorp Drug Development we are looking to recruit a Partnership Solutions Manager.
The Partnership Solutions Manager is the primary operational and service liaison between Central Lab Services and the assigned client. The role is accountable to deliver early engagement activities including consultation, operational feasibility, standardization and efficiency. The Partnership Solution Manager will work from a sponsor site and report into the Alliance Lead.
Job responsibilities include:
1. Advance and deliver early engagement activities including but not limited to:
Act as a consultant to scientific or study delivery resources to increase efficiency
Drive client decisions to enable accelerated study delivery
Review draft protocol to ensure feasibility
Make recommendations that improve study design and logistical effectiveness
Develop standards and ensure compliance across portfolio
Facilitate key scientific meetings to resolve issues, enable decisions or discuss new methods
Establish and own process to track value of early engagement activities
2. Provide a concierge type service to all levels of client staff including science, study delivery, data managers, and affiliate personnel (e.g., Client partner laboratory):
Establish trusted relationships and effective communication channels throughout partnership network
Proactively submit specific request in preparation of protocol finalization and study set-up
In-person attendance at set-up, kick off meetings, applicable planning meetings, and check-up or process improvement meetings.
Facilitate calculation of blood volumes
Ensure optimal levels of client satisfaction are achieved
3. Facilitate budget management and issue resolution:
4. Create a culture of continuous improvement, quality, and productivity through consistency in global partnership processes and procedures
Remove certain lab related responsibilities from the study teams
Monitor, track, manage and ensure resolution of all issues and concerns
Support implementation, monitoring and reporting of performance metrics and drive corrective action and/or process improvement as appropriate
Support efforts of team members to meet commitments, ensuring all client expectations are documented and delivered as expected
Educate and train study teams on Covance services and processes
Educate Covance staff on client culture, processes, and ways of working
Establish cross-functional mechanisms to increase communication, accountability, and understanding of deliverables globally
Experience and education
BS/BA four (4) year degree (or equivalent) in medical, technical or laboratory related science
Minimum of 3 years industry related experience
Good knowledge of and experience in clinical studies and central lab services
Proven experience in strong client/relationship building
Demonstrated strong customer service skills and client expertise
Excellent written, verbal, and strong interpersonal skills
Strong planning, organizational, negotiation and problem solving skills
Demonstrated a high degree of initiative and ability to work collaboratively.
Fluent in English.
What Labcorp Drug Development can offer you:
- Competitive salaries and a comprehensive benefits package including health cover and contributory pension
- Unrivalled opportunities to develop a successful career in the scientific industry, utilizing multiple analytical techniques and building scientific knowledge
- Unsurpassed career development opportunities. With the support of exceptional people from across the globe and an energized purpose, you will be empowered to own your career journey with mentoring, training and personalized development planning
- Ability to work with a variety of different clients on wide ranging projects
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.
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