NETWORKING
- Assists in the planning and implementation of additions, deletions and major modifications to the supporting infrastructure company-wide.
- Implements network security at the corporate level as established
- Recognizes necessary network improvements and makes suggestions
Telephony
o Plans, manages and develops upgrades to Extensity's telephone system on a company-wide basis.
o Makes recommendations regarding company-wide phone system upgrades; executes upgrades as directed.
Help Desk Administration
o Coordinates the resolution of all corporate help desk activities.
Asset Management
o Helps decide, in conjunction with corporate leadership, which software and hardware products and other equipment are most suited for use within Extensity's infrastructure.
o Oversees IT-related asset purchases on a company-wide basis.
o Manages software licenses on a company-wide basis.
CAREER PATH CORE COMPETENCIES
Communication
o Serves as key participant in team meetings.
o Raises Extensity's visibility through involvement in local industry organizations
o Confronts issues openly and quickly
o Effectively communicates relevant IT-related information to superiors and peers in other practices.
o Tactfully communicates sensitive information.
o Handles difficult personnel situations directly, using appropriate discretion, HR advice, and respect for the individual.
Management
o Serves as focal point for all inter-office IT-related matters company-wide.
o Ensures that appropriate network managers are monitoring, analyzing and evaluating performance and working on resolution of identified degradation trends and problem areas (Performance Management).
o Ensures that support for around-the-clock information transfer, storage, and processing is timely, efficient and meets the service levels required.
o Assist with IT staffing and budgeting projections on a company-wide basis.
PROFESSIONAL QUALITIES
Leadership
o Challenges others to develop as leaders while clarifying roles and responsibilities.
o Pursues excellence in all aspects of business.
o Possesses the expert knowledge to identify opportunities for change and the ability to convey the need for change.
o Builds expert knowledge in our industry and conveys knowledge to others.
Teamwork
o Evokes creative and innovative thinking from team members while helping them to bring their ideas and career plans to fruition.
o Helps to determine new, creative ways to employ teams on projects and distribute responsibilities.
o Works across practice to share lessons learned and best practices.
Client Management
- Anticipates internal clients needs and proposes alternative business solutions.
- Continually seeks and capitalizes upon opportunities to increase internal client satisfaction and deepen client relationships.
Internal Operations
- Easily recognizes areas for internal improvement and develops plans for implementation.
- Lends expertise to internal teams and task forces.
- Reviews the status reports of team members across projects and addresses issues as appropriate.
Job Types: Full-time, Permanent
