Customer Service Representative [Pakistan]


 

Regiment Staffing is looking for CSRs to support our growing brokerage. Our CSR position requires a relationship-oriented individual with strong organizational and analytical skills. You will need to be comfortable in a customer facing role with an emphasis on telephone and computer skills

Responsibilities:

  • Support the sales and customer service team while providing a superior level of service
  • Administer, support and complete policy changes within our company partner’s portals and websites
  • Review policies and recommend coverages based on individual consumer needs • Adhere to the underwriting criteria set out by our broker partners
  • Co-ordinate and follow up on client documents
  • Resolve billing related concerns for clients
  • Collect information from prospective clients for insurance quotes, also collecting information form client for policy changes

What We Offer
Our commitment is to provide Insurance Brokers with the tools they need to succeed. Our recruitment team will work with you to find a best fit for branch. Here are some of the things that Regiment provides to our brokers

  • Opportunity to work for Canada’s fastest organically growing insurance brokerage
  • People-focused company culture
  • Tools & Resources - We’re tech-obsessed and proud of it. Our brokers have access to state-of-the-art tools and resources that are designed to make you work smarter.
  • Training & Support - We’re serious about supporting you. Whether it’s new tech, mentorship, marketing, or on-the-job-training, Regiment’s head office has everything you need to get growing.
  • Quoting System – Our quoters will help you get more qualified leads, improve your writing accuracy and keep you connected to the lead management system so that you can grow your book of business.
  • Lead Management – Our custom lead management system will help you connect with your leads, track your progress and boost your efficiency.
  • Best of all we have unbeatable market access to help you find the best coverage for your clients at a great price

Our employees are the best in business. Does this look like you?

  • You Think BIG. Growth & finding ways to challenge yourself to be better is in your DNA.
  • You’re resilient, adaptable & embrace change.
  • You take care of others and support your colleagues, clients & communities. You’re professional and polite especially in tough situations.
  • You have proven sales experience & are looking for an opportunity to take that to the next level.

Qualifications:

  • 2+ years in a customer service role
  • Fluent in English, Reading Writing and communication. • Exceptional phone antiquate.
  • Be able to successfully Pass Insurance Exam

Required education:

  • High school or equivalent
  • Bachelor Degree in Business, HR, Marketing

It is a Candian Based Company and you will have a chance to Grow more.

Job Type: Full-time

Salary: Rs70,000.00 - Rs100,000.00 per month

Ability to commute/relocate:

  • Lahore: Reliably commute or planning to relocate before starting work (Required)

Application Deadline: 25/05/2023


 

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